Process mapping templates
Templates that include the thinking, not just the shapes
Search for a process mapping template and you get empty swimlanes with a legend. The work, deciding the steps, the owners, the systems, the approvals, remains 100% yours. These templates are different: each one is a complete, curated design of a real business process, and each one comes twice, as the process runs today and as it could run with AI agents in the loop.
What is inside each template
- The as-is map: 10 to 14 steps with executors, systems, volumes and minutes per run, the numbers a business case needs.
- The agentic to-be: which steps moved to agents and why, which became hybrid, where the human gates and supervising controls sit.
- Governance included: run ✔ Verify on the template and see how the rules read a well-formed design.
- A working business case: open € Case and get hours, token costs and payback on realistic volumes, then swap in yours.
Twelve processes, two languages
Recruitment and onboarding. Insurance claims handling. Customer support for an online store. Employee onboarding. Sales proposal production. Monthly financial close. Supplier invoice processing. IT helpdesk triage. Lead qualification. GDPR data-subject requests. Customer complaints. Collections and dunning. The library is bilingual (English and Portuguese) and every template opens as a fully editable process, not a locked example. If none fits, describe your process and the AI drafts a map that is yours from the first second.
Prefer to inspect one before signing in? Walk through the live claims example, read-only, no account.
Browse every template
Each one has its own page with the full as-is and to-be maps, quick wins, risks and a pilot plan:
